Privacy Policy

Who We Are

We're Onyx Tharion Quinth Architects, based in Toronto. We design luxury residential and commercial spaces, and we're committed to keeping your personal information safe. When you reach out to us or use our website, you're trusting us with your data - and we don't take that lightly.

Our office is at 1250 Bay Street, Suite 800, Toronto, ON M5R 2A5. Got questions? Call us at (416) 555-0147 or shoot an email to contact@onyxtharionquinth.info.

What Information We Collect

Look, we only collect what we actually need. When you contact us or fill out a form, we might ask for:

• Your name and how to reach you (email, phone number)
• Project details - what you're looking to build or renovate
• Property info if you're sharing specifics about a site
• Business details if you're a commercial client

We also gather some technical stuff automatically - like your IP address, browser type, and which pages you visit on our site. Standard web analytics, nothing creepy.

How We Use Your Information

We're pretty straightforward about this. Your info helps us:

• Respond to your inquiries and actually have meaningful conversations about your project
• Provide quotes and proposals that make sense for what you need
• Keep you updated on your project's progress
• Send relevant info about our services (but only if you're cool with it)
• Improve our website and services based on how people use them
• Meet our legal obligations as a registered architectural firm in Canada

We won't sell your data to anyone. That's not our business model, and honestly, it's just sketchy.

Who We Share It With

Most of the time, your info stays with us. But there are some situations where we might need to share it:

• With consultants and contractors working on your project (structural engineers, builders, etc.)
• With municipal authorities when submitting permits and plans
• Our service providers - like our hosting company or email platform - but they're contractually bound to keep it confidential
• If the law requires it (court orders, regulatory compliance, that kind of thing)

Everyone we work with is vetted and obligated to respect your privacy just like we do.

Cookies and Tracking

Yeah, we use cookies. They help us understand how people navigate our site and what content resonates. We use them to:

• Remember your preferences when you visit
• Analyze site traffic and usage patterns
• Make sure our site works properly across different devices

You can disable cookies in your browser settings if you want, though some features might not work as smoothly.

Your Rights

Under Canadian privacy law (PIPEDA), you've got rights. Here's what you can do:

• Ask to see what personal info we have on you
• Request corrections if something's wrong
• Ask us to delete your information (with some exceptions - like if we need it for legal reasons)
• Opt out of marketing emails anytime
• Withdraw consent for us to use your info

Just reach out to us and we'll handle your request. We aim to respond within 30 days, usually faster.

How We Protect Your Data

We take security seriously. Our systems use industry-standard encryption, secure servers, and regular backups. Access to your personal info is limited to team members who actually need it for their work.

That said, no system is 100% foolproof. We do our best, but if you're sharing sensitive info, consider calling us directly rather than sending it through email.

How Long We Keep Your Information

We keep your data as long as it's needed. For active projects, that's obvious. For completed projects, we're legally required to keep architectural records for at least 10 years. After that, if there's no ongoing reason to keep it, we'll securely delete or anonymize it.

Third-Party Links

Our website might link to other sites - suppliers, industry resources, whatever. We're not responsible for their privacy practices. If you click through to another site, check out their privacy policy.

Changes to This Policy

We might update this policy from time to time - usually when laws change or we adjust our practices. We'll post any changes here and update the date at the top. For major changes, we'll let you know directly if we have your contact info.

Questions or Concerns?

If you've got questions about this policy or how we handle your information, don't hesitate to get in touch. We're here to help.